dotD, Inc. Privacy Policy

dotD, Inc. (hereinafter referred to as the "Company") defines the privacy policy (hereinafter referred to as the "Policy") for the user data including users' personal information collected (hereinafter referred to as "user data") through "onedog", the service that the Company operates and administrates and any other services related to "onedog" (hereinafter referred to as the "Service") as follows.

  1. User data collected by the Company

    User data that the Company collects through the Service is as follows.

    1. Data such as names

      The Company asks for certain information when the user creates an account to use the Service. This information includes names.

      In addition, when accessing the Service in conjunction with a service provided by a third party such as Facebook, LINE or other cloud services, in addition to the above information, the Company will obtain information about the name, etc. according to the contents of the user's permission.

    2. Action information such as comments

      The Company will collect information on the user’s location information in relation to the use of the Service, recorded healthcare information and comments according to user action, together with the date and time thereof.

    3. Service usage information
      1. Device information

        The Company may collect the user's device information (such as device model, OS, unique device ID, computer name, etc.).

      2. Log information

        Information such as IP address, browser type, browser language etc. are automatically created and saved when the user uses the Service.

        In addition, the Company may collect user behavior history using technologies such as cookies and JavaScript.

  2. In the Service, there may be instances where Cookie technology is used for the user to use the Service more conveniently. This records which pages the user's computer accessed on the Service, but the user cannot be identified unless the user enters his or her own personal information while using the Service. If the user does not wish to use Cookies, the user can change the browser settings to reject the use of Cookies, but in such cases there may be instances where parts of or the whole Service cannot be used.
  3. Purpose of user information usage

    The Company uses the collected user information for the following purposes:

    1. To deliver content customized for each user and advertisements (includes newsletters by email);
    2. To respond to violation of terms of use or other unjust/unlawful use of the Service;
    3. To enable the smooth use of the Service by users including data input assistance;
    4. To compile statistics data regarding the usage of the Service;
    5. To respond to inquiries etc. from users (includes identity verification);
    6. To display information regarding the Service or advertisement information for which a business other than the Company is the advertiser;
    7. To plan and provide new services related to the Service in the future;
    8. To plan, develop, and operate different services operated by the Company;
    9. To perform invoicing activities when paid services are used;
    10. To perform market research and analysis;
    11. To exercise the Company’s rights;
    12. To send other information regarding the Service, deliver prizes and products, and contact users as necessary; and
    13. To do any other things related to the purposes of use stated above.
  4. Provision and disclosure of user information to third parties
    1. The Company will not provide collected user information to third parties with the exception of Section 5 of this Policy and the following:
      1. where there is prior approval from the user regarding provision to third parties;
      2. where the Personal Information Protection Act or other laws apply;
      3. where there is enough evidence to decide that user information must be disclosed in the smallest range possible when the user has violated the Terms of Use of the Service and the Company's rights, property, services etc. must be protected:
      4. where user information is necessary to protect a person's life, health, or properties but it is difficult to gain approval from the user himself/herself:
      5. where it is especially necessary to improve public health or promote the sound growth of children but is difficult to gain approval from the user himself/herself:
      6. where it is necessary to assist with national organizations, local public organizations, or a contractor to perform duties as stated by law but obtaining the user's approval could disturb the performance of such duties:
      7. where all or some of the handling of user information is contracted to an external company according to an outsourcing contract (this includes the outsourcing of the administration and analysis of information for the purposes of storing information in a server and improving the quality of the Service). In this case, the Company will sign a contract with the contractor regarding the handling of user information and properly monitor the safe management of user information by the contractor; and
      8. where there is succession of business due to a corporate merger, division, sale, or any other reason.
    1. The Company may provide the following information to third parties: (i) specific technical information (including IP address and mobile device ID), (ii) statistical information that cannot identify individuals, (iii) service usage information that cannot identify individuals (including location information). The provision of such information to third parties does not include information that can directly identify individuals' information such as names and addresses or "special care-required personal information", as outlined in (i) - (iii) above.

      It is assumed that the user approves for the Company or third parties to use such information for user trend analysis, population statistics analysis, and web analysis, as well as advertisements called user action targeting advertisements.

    2. When the Company provides information to third parties according to the preceding two Paragraphs, the Company will carefully assess the effect on users' privacy with the comprehensive consideration of the need of provision to the third party in question, the method of provision to the third party in question, the status of safety management measures by the third party in question, and the relationship between the Company and the third party in question (the relationship between the services provided by the Company and the services provided by the third party, capital relationship, etc.), and provide information to the third party on a necessary basis.
    3. Disclosure of personal data

      The Company will disclose personal data held by the Company in a timely manner in the case that the user requests the disclosure of personal data according to the Personal Information Protection Act and it is confirmed that the request is from the user himself/herself (the Company will notify the user if the personal data does not exist). However, this is not the case if the Company is not obligated to disclose information according to the Personal Information Protection Act. Please be aware that a fee is charged (1,000 JPY per instance) for the disclosure of personal data.

    4. Correction or discontinuation of use of personal data, etc.

      The user may request the following to the Company: (1) the correction, addition, or deletion of personal data according to the Personal Information Protection Act (hereinafter referred to as "correction") for the reason that the information is incorrect (2) the discontinuation of use or the deletion of personal data according to the Personal Information Protection Act (hereinafter referred to as "discontinuation of use") for the reason that the handling of information oversteps the boundaries outlined by the publicly announced purposes of use or the data was collected through falseful or unjust methods. In such cases, the Company will confirm that the request is from the user himself/herself, conduct necessary investigations in a timely manner, and based on the outcome of the investigation, perform correction or the discontinuation of use of personal data and notify the user (in the case that correction or the discontinuation of use is decided not to be performed, the user will be notified as such). However, if the Company is not obligated to perform the correction or discontinuation of use according to the Personal Information Protection Act and other laws, this is not the case.

    5. Safety measures regarding information management

      The Company will take necessary and appropriate measures to prevent the leakage, loss, or damage of user information and safely manage user information.

    6. Inquiries

      If you have any opinions, questions, complaints, or other inquiries regarding the handling of user information, please contact the Company at the following email address:

      dotD, Inc.

      Email:info@dotd-inc.com

    7. Revisions to Privacy Policy

      The Company may update the Policy to continuously improve the handling of user information.

      In such cases, the Company will post the updated Policy on the website managed by the Company. In the case that the update requires users' approval by law, the Company will obtain user approval through the method specified by the Company.